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Common Issues

How do I verify my profile?+

Confirm your email and phone number from your profile. MitID verification is in development and is not shown as complete yet.

How do I reset my password?+

Click 'Forgot password' on the login page. We'll send you a link to reset your password.

How do I delete my account?+

Go to Settings > Account > Deactivate Account. Note this is permanent.

How do I report a user?+

Go to the user's profile and click 'Report Profile'. Describe the issue and we'll investigate.

flatmate — Flatmate home

Roommate matching with everyday life at the centre, built for the Danish housing market.

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