Flatmate

Flatmate is operated by Babinov, CVR 46845854, Skaffervej 11, st. th., 2400 København NV

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Support

Need help? We're here to assist you with any questions or issues.

Email Support

Send us an email and we'll respond within 24 hours.

support@flatmate.dk

FAQ

Find answers to common questions in our help center.

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Common Issues

How do I verify my profile?+

Confirm your email and phone number from your profile. MitID verification is in development and is not shown as complete yet.

How do I reset my password?+

Click 'Forgot password' on the login page. We'll send you a link to reset your password.

How do I delete my account?+

Go to Settings > Account > Deactivate Account. Note this is permanent.

How do I report a user?+

Go to the user's profile and click 'Report Profile'. Describe the issue and we'll investigate.

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