Support
Need help? We're here to assist you with any questions or issues.
Email Support
Send us an email and we'll respond within 24 hours.
support@flatmate.dkFAQ
Find answers to common questions in our help center.
View FAQ →Common Issues
How do I verify my profile?
Confirm your email and phone number from your profile. MitID verification is in development and is not shown as complete yet.
How do I reset my password?
Click 'Forgot password' on the login page. We'll send you a link to reset your password.
How do I delete my account?
Go to Settings > Account > Deactivate Account. Note this is permanent.
How do I report a user?
Go to the user's profile and click 'Report Profile'. Describe the issue and we'll investigate.